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Smarter service delivery for Freshfields’ clients

With a toolbox of tech solutions, time-saving resources and multilingual legal specialists, Freshfields’ Client Delivery Group delivers real value to our clients.

The Client Delivery Group brings together a diverse mix of talent and skills from the Freshfields Hub, Lab and Innovation teams, as well as project managers into a single, global team. The seamless incorporation of these teams and smarter service delivery reimagines our overall client offering.

Our specialists – ranging from lawyers, technologists and data scientists to project managers and process improvement experts – drive the development of alternative legal services and help to ensure that matters are manageable and delivered at a pace that other firms cannot match. We use legal tech on many of our matters, generating efficiency savings and additional value for clients.

Embedded in our legal teams from the outset of every matter, the Client Delivery Group brings a collaborative mindset, international view and an ability to operate at scale. This dynamic combination delivers more efficient, more transparent and smarter services for our clients.

As a firm that has always pushed boundaries, we recognise the importance of evolving with our clients’ needs and the world in which they operate. At the heart of this is our Client Delivery Group.

Key solutions we offer

As transactions grow in cost, scale and complexity, our due diligence services help clients to minimise risk and ensure they capitalise on opportunities.

Enabling our clients to make smarter strategic decisions by helping them better understand the ever-changing global regulatory landscape.

Guiding our clients through large, complex reviews and investigations and helping them to minimise their exposure.

Utilising talent, expertise and cutting-edge technology to manage mass claims more efficiently and enable smarter, more strategic decision-making.

Streamlining resolution and settlement strategies using sophisticated, data-driven analysis freeing up time and minimising costs.

Working with clients to develop bespoke tech solutions where off-the-shelf options don’t exist or are unsuitable.